Pro Exteriors LLC vs Bruno Massaro & Sons Inc: which roofing contractor should you pick?
Both businesses rank near the top of our Greater Hartford roofing contractor list, but they're not really built for the same job. Pro Exteriors is a roofing and exterior specialist with a track record on metal roofs, skylights, gutter guards, and full replacements. Bruno Massaro & Sons, based on the review data, is best known for interior plaster and drywall repair work like ceiling and wall restoration, not roofing installs. See our methodology for how these scores are built.
The differences that matter
- Roofing-specific track record. Pro Exteriors has documented, repeated praise for roof replacements, metal roofing, skylights, and gutter guard installs, while Bruno Massaro & Sons' review record centers on ceiling and wall plaster repair rather than roofing jobs.
- Review volume and pattern. Pro Exteriors carries 443 reviews at 4.9 stars, giving a much larger and more roofing-relevant sample than Bruno Massaro & Sons' 148 reviews at 5 stars.
- Estimating and project transparency. Pro Exteriors is called out for drone photo estimates, video consultations, and real-time job updates, a level of process detail specifically useful for roof scoping that isn't mentioned for Bruno Massaro & Sons.
- Pricing versus competing quotes. Pro Exteriors reviewers repeatedly note its pricing beat other roofing bids, while Bruno Massaro & Sons' pricing praise is tied to plaster and drywall craftsmanship, not roofing quotes.
Side by side
- Google rating
- Pro Exteriors LLC: 4.9 (443 reviews)
- Bruno Massaro & Sons Inc: 5 (148 reviews)
- Services
- Pro Exteriors LLC: roof inspection gutters, emergency 24 7, residential roofing, metal roofing
- Bruno Massaro & Sons Inc: roof repair, commercial roofing, roofing contractor
- Roofing specialties
- Pro Exteriors LLC: Full roof replacements, metal roofing, skylights, gutter guards and repairs
- Bruno Massaro & Sons Inc: Not evidenced; core specialty is plaster and drywall restoration
- Best fit project type
- Pro Exteriors LLC: Roof replacement, metal roof install, skylight or gutter guard job
- Bruno Massaro & Sons Inc: Ceiling/wall repair after water damage, not a roofing job
- Crew consistency
- Pro Exteriors LLC: Charles and Chris named repeatedly across projects
- Bruno Massaro & Sons Inc: Joe and Mo named repeatedly, but for interior repair work
- Verification
- Pro Exteriors LLC: Google-verified
- Bruno Massaro & Sons Inc: Google-verified
- Composite score
- Pro Exteriors LLC: 93
- Bruno Massaro & Sons Inc: 93
Within 3 points of each other, so treat them as effectively tied on overall quality. The choice below is about fit, not the score.
What reviewers say
Pro Exteriors LLC
Pro Exteriors delivers a service experience few roofing contractors match. Reviewers repeatedly cite Charles and his team for treating projects as partners would, with detailed photo estimates, video consultations, real-time updates, and walkthrough inspections. Pricing consistently beat multiple competing quotes. Work arrives on schedule, finishes faster than promised, and leaves the jobsite spotless. Metal roof, gutter guard, and skylight installs earn the same five-star praise as roof replacements on single homes and detached garages alike.
The same discipline extends to smaller jobs: gutter cleaning, repairs, and guards get the same attentiveness. Reviewers note Charles by name, Chris, and the "team" worked well together, handled complications transparently, and adjusted work without surprise costs. A 96% five-star rating across 443 reviews, in a category averaging 4.86, signals consistency across years of work.
Bruno Massaro & Sons Inc
Every review rates this business five stars, with clients consistently praising the quality of ceiling and wall repairs, especially in older homes with plaster. Work surfaces get protected meticulously, dust control is near-invisible, and finished repairs hold up over years without cracking.
The team handles water damage, textured ceiling removal, plaster restoration, and full basement drywall finishing. Named crew members like Joe and Mo appear in multiple reviews, suggesting long-term staff stability. Clients note reasonable pricing relative to the craftsmanship and report transparent estimates with no hidden fees.
Which should you pick?
Pick Pro Exteriors LLC if
- You need a roof replaced, repaired, or fitted with skylights or gutter guards
- You want detailed photo/video estimates and real-time project updates on a roofing job
- You want quotes that reviewers say beat competing roofing bids
Pick Bruno Massaro & Sons Inc if
- You actually need interior plaster, drywall, or ceiling water-damage repair, not roofing
- You have an older home with plaster walls needing careful restoration
- You want a crew with a long-standing, named team for interior repair work
Verdict
For a roofing contractor specifically, Pro Exteriors LLC is the clear fit. Its review record is built on actual roofing work (replacements, metal roofs, skylights, gutter guards) with a large volume of reviews backing it up, while Bruno Massaro & Sons' five-star reputation is earned almost entirely through interior plaster and drywall repair. The composite scores sit less than a point apart, but that similarity masks a real difference in what each business is actually praised for doing.
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FAQ
- Is Bruno Massaro & Sons a roofing contractor?
- The review data shows its strongest and most consistent praise is for plaster restoration, ceiling water-damage repair, and drywall finishing, not roofing installs or replacements.
- Which business has more roofing-specific reviews?
- Pro Exteriors, with 443 reviews at 4.9 stars covering roof replacements, metal roofing, skylights, and gutter guards, has far more roofing-relevant feedback than Bruno Massaro & Sons' 148 reviews.
- Which contractor offers better estimating transparency for a roof job?
- Pro Exteriors is specifically praised for drone photo estimates, video consultations, and real-time updates during roofing projects, a detail not mentioned in Bruno Massaro & Sons' reviews.