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SRS Building Products

Updated 2026-07-21 · 881 reviewed · 100 listed · Scored from 29 Google reviews · How we rank ›

4.2(29) 68 composite score See reviews on Google ✓ Google-verified
Metal RoofingCommercial RoofingRoof RepairRoofing Contractor

Google-verified29 Google reviewsFounded in 2008

SRS Building Products
Services
Metal Roofing, Commercial Roofing, Roof Repair
Reviews
29

What recent reviews say

Named staff (John Torres, Pedro, Steve, Amanda, Danny) earn consistent praise for hands-on help with roofing jobs and material orders. Complaints centre on their return policy for unopened special-order stock and unload delays from congested site access, though unload itself is fairly quick once underway.

Praised for
  • responsive staff by name
  • quick unloading
  • accommodating to contractors
Watch-outs
  • return policy inflexible on special orders
  • unload facility backed up on narrow road
  • delivery/site logistics slow
responsive-communicationskilled-workmanshipfair-pricing
Best for: contractors needing material supply with hands-on vendor support
Think twice if: confirm return terms for unopened items before ordering, especially special-order stock

Strengths

  • staff know contractor problems
  • wide material range
  • established since 2008

Worth knowing

  • Staff members John Torres, Pedro, Steve, Amanda, Danny mentioned by name for customer service
  • Return policy: special-order items in original packaging cannot be credited per company statement
  • Unload facility on narrow road can create wait times despite quick physical unloading

What reviews say by service

Metal Roofing
Material supplier praised for contractor support and product range
Commercial Roofing
Serves commercial jobs with on-demand material availability
Roof Repair
Supports repair contractors with material supply and staff guidance

How it compares

  • Rated 4.2 against a 4.73 average across the 18 metal roofing businesses listed here.
  • Has more Google reviews than 80% of the businesses in this directory.

How we scored this

How We Rank
Star rating 60
Review volume 64
Review recency 100
Review sentiment 48
Profile completeness 100
Verification 30

Rating breakdown

5
18
4
7
3
0
2
0
1
4

Common questions

Can I return unopened special-order items?
No. The company states special-order items cannot be returned for credit, even if unopened and in original packaging.
How long does unloading usually take?
Physical unload is fairly quick, but the facility is on a narrow road, which can cause wait times before trucks clear the site.
What areas do they serve?
Their website lists North Haven, Danbury, Stratford, Waterbury, and Windsor, CT.
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Last updated 2026-07-21