Will the crew clean up after finishing?

Yes. Full cleanup is standard and repeatedly praised; clients consistently note no mess left behind.

Can they help with condo or multi-unit projects?

Yes. Reviewers mention success with condo window and siding work, and one project manager experience converting two apartments into one unit.

Do they follow a design process for kitchens and bathrooms?

Yes. They provide design consultants (Mark Drew mentioned) and material selection with a design consultant (Rachael mentioned); the process is documented through pre-construction meetings.

Baybrook Remodelers Inc

Updated 2026-07-21 · 881 reviewed · 100 listed · Scored from 106 Google reviews · How we rank ›

4.5(106) 81 composite score See reviews on Google ✓ Google-verified

Residential RoofingCommercial RoofingRoof RepairRoof Replacement & InstallationRoofing Contractor

Google-verified106 Google reviews

Services: Residential Roofing, Commercial Roofing, Roof Repair
Reviews: 106

What recent reviews say

Work arrives on schedule and stays neat from start to finish. Named managers Jose, Carl, Terry, and Adam keep clients informed and solve problems fast. One reviewer noted that kitchen flooring and cabinet edges showed wear sooner than expected, but the core experience reflects strong trades execution and a culture where cleanup and respect for the home matter as much as the final product.

The team spans siding, windows, roofing, kitchens, bathrooms, flooring, and demolition. Reviewers specifically praise carpenters (John, Wayne, Fred), project managers (Carl, Terry, Adam), and sales staff (Jose, Bill Zaks) by name, suggesting stable, skilled personnel. Condo and multi-unit work is common; one reviewer called Adam Wallace "excellent construction manager" for a two-apartment conversion.

Praised for

professional team culture
on-time delivery and scheduling
clean jobsite and full cleanup
responsive project managers
skilled trades and attention to detail

Watch-outs

premature material wear (flooring and cabinets)
long-term durability concerns on high-use items

punctualskilled-workmanshipclean-jobsiteresponsive-communicationmaterial-quality

Best for: homeowners undertaking multi-trade renovations who value communication, schedule certainty, and clean workmanship over the lowest bid.

Think twice if: high-wear components like kitchen flooring may experience durability concerns; one reviewer felt the quality did not match the price over the long term.

Strengths

on-time project delivery
named, experienced project managers and craftspeople
full jobsite cleanup standard
responsive post-completion follow-up

Worth knowing

Jose Nieves (salesperson/consultant)
Carl (project manager)
Terry Bower (project manager)
Adam Wallace (vice president/construction manager)
Bill Zaks (home show/sales)
Mark Drew (design consultant)
Named carpenters: John, Wayne, Fred, Edwin
Kitchen remodeling with design consultation included

What reviews say by service

Residential Roofing: Wood shake roof restaining and window replacement executed to perfection on a reasonable schedule.
Roof Repair: Completed wooden gazebo roof portion professionally and efficiently.
Roof Replacement & Installation: Wood shake replacement and restaining work met client perfection standard.
Commercial Roofing: No direct roof-specific commercial reviews; broader commercial work (demolition, recombination) praised for design and construction quality.
Roofing Contractor: Roofing services embedded in broader renovations; professional and efficient execution noted.

How it compares

Rated 4.5 against a 4.84 average across the 28 residential roofing businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Rank

Star rating 69

Review volume 88

Review recency 100

Review sentiment 70

Profile completeness 100

Verification 30

Rating breakdown

Common questions

Will the crew clean up after finishing?: Yes. Full cleanup is standard and repeatedly praised; clients consistently note no mess left behind.
Can they help with condo or multi-unit projects?: Yes. Reviewers mention success with condo window and siding work, and one project manager experience converting two apartments into one unit.
Do they follow a design process for kitchens and bathrooms?: Yes. They provide design consultants (Mark Drew mentioned) and material selection with a design consultant (Rachael mentioned); the process is documented through pre-construction meetings.

Contact

Phone: +1203-937-6400
Website: https://www.baybrookremodelers.com/
Address: 824 Boston Post Rd, West Haven, CT 06516
Open in Google Maps

Last verified 2026-07-20

Opening hours

Monday: 08:30-17:00
Tuesday: 08:30-17:00
Wednesday: 08:30-17:00
Thursday: 08:30-17:00
Friday: 08:30-17:00
Saturday: 10:00-15:00
Sunday: Closed

As listed on Google.

From their website

Services listed

KitchensRoom AdditionsSiding, Windows & TrimCommercial ProjectsDecks, Patios & GazebosBathroom RemodelingInterior RenovationsRoofing

Credentials claimed:Member of the Remodeling Contractors Association, Protected under the Home Improvement Guarantee Fund, EPA Certified Lead-safe, EPA registered lead safe company

As published by the business on its own website; not independently verified.

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All 12 reviews are five-star. Customers praise Gary and his crew for completing roofs in a day, handling insurance claims, and staying on budget. Responsiveness and professionalism come up throughout the record.

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